Patients: Waiting List

Mary Jane -

You can add patients to the "Waiting List" by selecting the Waiting list tab on the Home page.

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Select "Add Patient to Waiting List".

Set the criteria for the patient.

When you cancel an appointment on the Schedule you will see a Waiting List check box.

 

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Select the check box.  You will have an option to select a patient from the drop down list who matches the criteria of the appointment you are cancelling at which time you can swap out the patient name.

NOTE:

The patient will get an email reminder but keep in mind the patient has not confirmed they can attend so it would be a good practice to always call patients on the Waiting List to ensure they are able to show up so you don't hold a spot another patient could use.

You could also use the Waiting List as a Call List to contact the patient before booking their appointment.

 

 

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